Keynote ‘Reinventing Retail’

The future of retail in the post-corona era

The COVID-19 virus is having a groundbreaking impact on the retail industry on a global scale. Never before have retailers and brand faced similar challenges and strategical decisions. The unprecedented impact of the influenza pandemic can be felt within the whole retail value chain. From production to consumption. From retailer to customer. From the shopping street to the webshop. From platform to seller.   

We are on the brink of the biggest transformation in retail ever seen. In this keynote Wijnand will share and show through “before corona (BC)” and “after corona (AC)” cases how retail will make its transition in the coming years. How the customer journey of people will change. And which new customer experiences are going to make a difference.

It is all about reinventing retail. What will the future bring en how do we get there? What can we learn from best retail practices in this corona-time and what lessons can we learn looking at the future?


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- October 14, 2021

Mooi om weer fysiek @ShoppingToday21 te mogen aftrappen samen met mijn opvolger @MarlenetenHam. Voelt weer als vanouds! Ik kijk uit naar alle sprekers, presentaties en natuurlijk naar de nieuwe bluepapers van @ShopTomorrow: #event #shoppingtoday21 #sht21
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- October 12, 2021

Ik kijk ontzettend uit naar het volledig uitverkochte @ShoppingToday21! De dag begint goed met een interview met mijn nieuwe opvolger @MarlenetenHam, tevens dagvoorzitter! Bekijk hier het hele programma: #ecommerce #event #shoppingtoday21 #sht21
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- September 23, 2021

Proud to announce that the European E-commerce Report 2021 has been published. This extensive report has been produced by the Centre for Market Insights on behalf of @Ecommerce_EU and @EuroCommerce. A free light version of the report can be downloaded:
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- July 6, 2021

Mooi @RetailTrends_NL interview met mijn opvolger @MarlenetenHam. Volop uitdagingen en kansen voor onze dynamische sector! #ecommerce #onlineshopping #onlineretail #thuiswinkel
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- June 17, 2021

Proud to help leadership of e-commerce scale up Dwarfs to next steps in the exciting marketplace arena. Read the article here: #ecommerce #marketplaces #platforms #platformeconomy
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