Blogs & Media

Korea: e-commerce trailblazer

Korea: e-commerce trailblazer

Last week I visited the 5th ecommerce country in the world: South Korea. After China ($ 1,526 billion), the United States ($ 535), United Kingdom ($ 123) and Japan ($ 109), according to eMarketeer (December 2018), Korea is the fifth-largest e-commerce country in the...

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Where does the consumer start shopping?

Where does the consumer start shopping?

The onlife consumer has high hopes for the retailers they purchase from. Retailers need to step up their game, if they are to meet the expectations of their customers. They can no longer get away with the website being a digital store window, they need to tap into all...

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A huge village, a small world

A huge village, a small world

There are four new economic paradigms: the smart economy, the sharing economy, the circular economy and the platform economy. I want to focus on the “glocal” platform economy, where the pendulum swings back and forth between global – the world at large – and local –...

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Onlife consumers are everywhere

Onlife consumers are everywhere

It is hard to overestimate the impact of the internet on retail. When being online was new, the retail business model did not have to adapt, not much. Buyers, retailers, consumers, same old story. In many ways, the webstore was simply a digital storefront, with a...

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Hema: Reinventing grocery retail

Hema: Reinventing grocery retail

Hema, part of the Alibaba Group, opened its first “new retail” grocery store in February 2015 and has been opening new stores at a rapid pace over the past few years. By the end of 2017, there were 25 Hema stores, mostly in Tier 1 and Tier 2 cities. Today, however,...

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- January 26, 2020

De taart is nog lang niet op! De komst van Amazon is juist goed voor de e-commercemarkt. Artikel op @NUnl van 25 ja… https://t.co/GiFLZQn2tj
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- January 24, 2020

New article that appeared in this month's Newsletter of ERA GLOBAL. Read it now: https://t.co/6D4zTjdfQU
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- January 17, 2020

De klant is niet meer afhankelijk van wat een winkelier uitstalt, maar bepaalt zelf. De klant is verwend en wordt n… https://t.co/FLXyQK8Zmc
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- January 16, 2020

Amazon komt dit jaar nog naar Nederland. Vanochtend stond er zowel in De @telegraaf als in het @ADnl een stuk over… https://t.co/desvgJVOWp
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- January 13, 2020

Artikel in @parool van zaterdag 11 januari, waar ik nogmaals benadruk hoe belangrijk het is om te luisteren naar de… https://t.co/ZT0NCXdmeV
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