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Korea: e-commerce trailblazer

Korea: e-commerce trailblazer

Last week I visited the 5th ecommerce country in the world: South Korea. After China ($ 1,526 billion), the United States ($ 535), United Kingdom ($ 123) and Japan ($ 109), according to eMarketeer (December 2018), Korea is the fifth-largest e-commerce country in the...

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Where does the consumer start shopping?

Where does the consumer start shopping?

The onlife consumer has high hopes for the retailers they purchase from. Retailers need to step up their game, if they are to meet the expectations of their customers. They can no longer get away with the website being a digital store window, they need to tap into all...

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A huge village, a small world

A huge village, a small world

There are four new economic paradigms: the smart economy, the sharing economy, the circular economy and the platform economy. I want to focus on the “glocal” platform economy, where the pendulum swings back and forth between global – the world at large – and local –...

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Onlife consumers are everywhere

Onlife consumers are everywhere

It is hard to overestimate the impact of the internet on retail. When being online was new, the retail business model did not have to adapt, not much. Buyers, retailers, consumers, same old story. In many ways, the webstore was simply a digital storefront, with a...

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