Blogs & Media

Big data is making everything smart

Big data is making everything smart

Smart technology is making city life better than ever: healthier, cleaner and safer. Gartner estimates that the number of connected devices in smart cities will increase from 2.7 billion in 2017 to an immense 9.7 billion by 2020. In the cities of the future, everyone...

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It’s the smart economy, you know

It’s the smart economy, you know

New technology has always been the catalyst of social and economic transitions. New energy sources, technologies and means of communication brought true revolution to society, the economy and individuals, during the first two industrial revolutions. The present day is...

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Retail roleplay, changes in the value chain

Retail roleplay, changes in the value chain

We can do it all, say retailers Amazon, Alibaba and their peers have assumed all sorts of roles within the value chain, by offering fulfilment services, including storage, order picking and packaging goods – even for other retailers. In the process, they provide...

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Consumers and businesses are not so different after all

Consumers and businesses are not so different after all

Everyone is selling to everyone else Retailers have shifted their focus from ‘just the consumer’, to include selling to businesses. Similarly, businesses that for the longest time were happy in the B2B zone, have begun to dabble in consumer markets, too. Large brands...

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Diversity and mixed channels bring life to retailers

Diversity and mixed channels bring life to retailers

Catch businesses off guard Diversification is sometimes called ‘Aldification’, after the German budget grocer Aldi. Supermarkets sell non-food items, such as clothes and sports equipment. Or they might offer consumers access to online music services, or start their...

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Should online retailers open their own physical stores?

Should online retailers open their own physical stores?

Experiment and experience For onlife consumers, experience is the key word in shopping. Retailers should take note of this, when they want to experiment with new retail concepts. Some fashionable online brands have made successful transitions into physical stores....

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Are we ready for the end of online retail?

Are we ready for the end of online retail?

Change is coming to retail We can expect the next decade to be an important one for retail. Boundaries that have begun to blur will disappear altogether, offline and online will become one. With a term borrowed from philosopher Luciano Floridi, I call this onlife. The...

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The Onlification of Society

The Onlification of Society

In The Onlife Manifesto (2015), Luciado Floridi stated that the distinction between online and life is fading, and in time will even disappear.[1] The digital, online world flows into the analogue, offline world, culminating in an ‘onlife’ experience. The start of...

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- October 18, 2019

Just returned from Seoul, Korea where I spoke at Retail Future Forum. Where I met wonderful people of @Coupang,… https://t.co/90K0jchLx1
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- October 11, 2019

We zijn trots dat @fleuropflowers zich al zo lang aan @Thuiswinkelorg heeft verbonden. De 8,9 die ze van meer dan 1… https://t.co/2fibHznk3o
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- September 27, 2019

Proud of Dutch sustainability initiatives to make our e-commerce sector green(er). Staatssecretaris: “Nederlandse e… https://t.co/DPoFJjwMNC
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- September 23, 2019

More Dutch are buying groceries and tools for home projects online. @praxis is the highest DIY newcomer according t… https://t.co/FLjfMVW4tw
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- September 21, 2019

Werkelijk alles is online te koop? Of toch niet? Dat is de vraag die @gerbenkh van RTL @EditieNL mij stelde in de… https://t.co/Ot2mqYeQ1U
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