Blogs & Media

Russian Edition of “The End of Online Shopping” released

Russian Edition of “The End of Online Shopping” released

Extremely proud to announce the Russian edition of “The End of Online Shopping” which is the 12th edition of my book! I want to thank everyone who helped make the book become a reality. Большое спасибо (A big thank you) to John Numan and Igor Subow from the eCommerce...

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Portugese Booklaunch – The End of Online Shopping

Portugese Booklaunch – The End of Online Shopping

With lots of excitement and joy, I can share that the Portugese edition of my book 'The End of Online Shopping' has officially been released during the Portugese Digital Week! I would like to give a huge thanks to Alexandre Nilo Fonseca of ACEPI and Ecommerce Europe....

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How to colour the last mile green

How to colour the last mile green

Over the next few years, we can expect logistics to become more sustainable. Apart from meeting customer demands for improved sustainability, it makes good business sense: being sustainable can cut costs. Cost reduction and protecting the environment, a win-win if...

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New ways to solve last-mile challenges

New ways to solve last-mile challenges

Retailers everywhere are racking their brains how to solve the challenges of the last mile: how to deliver all those parcels effectively, affordably and – preferably – as sustainably as possible? Consumers cannot help wondering if there is an easier way, not to...

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Are free deliveries ever really free?

Are free deliveries ever really free?

Not a moment too soon: improvements in Europe The Digital Single Market is focused on furthering the transparency of the European market as a whole, with particular emphasis on parcel deliveries. Time and again, retailers have struggled with the flimsy information...

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Delivery: how do retailers do it?

Delivery: how do retailers do it?

In the retail value chain, the retailers are the ones juggling their customers’ wishes, not to mention everything from order picking to packaging to transporting the goods that have been ordered. No mean feat. While many countries have lifted the constraints on the...

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Delivery: what do consumers want?

Delivery: what do consumers want?

How can retailers have all those billions of goods delivered the world over? To what lengths do they need to go in order to solve the so-called dilemma of the last mile, working together with all those mail and parcel delivery businesses, both new and familiar? The...

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The blockchain revolution

The blockchain revolution

Blockchain payment apps are heralding in yet another big change to retail. What happens in a blockchain is that it constructs, codifies and commits every action, payment or transaction into a ‘block’ of data. When these blocks are joined together, they form a...

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Identity: the new payment

Identity: the new payment

When you think about it, in-store card payments are de facto data payments already. A digital solution with personal data being used to complete the transaction. For retailers, the true value is in that very data. After all, the more you know about your customer, the...

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- October 14, 2021

Mooi om weer fysiek @ShoppingToday21 te mogen aftrappen samen met mijn opvolger @MarlenetenHam. Voelt weer als vanouds! Ik kijk uit naar alle sprekers, presentaties en natuurlijk naar de nieuwe bluepapers van @ShopTomorrow: https://t.co/tfnOTm5sjR #event #shoppingtoday21 #sht21 https://t.co/LkarF5Hdck
h J R

- October 12, 2021

Ik kijk ontzettend uit naar het volledig uitverkochte @ShoppingToday21! De dag begint goed met een interview met mijn nieuwe opvolger @MarlenetenHam, tevens dagvoorzitter! Bekijk hier het hele programma: https://t.co/0sxs5UVd6M #ecommerce #event #shoppingtoday21 #sht21 https://t.co/1MhvrTgTHC
h J R

- September 23, 2021

Proud to announce that the European E-commerce Report 2021 has been published. This extensive report has been produced by the Centre for Market Insights on behalf of @Ecommerce_EU and @EuroCommerce. A free light version of the report can be downloaded: https://t.co/mWaybkxlJ9
h J R

- July 6, 2021

Mooi @RetailTrends_NL interview met mijn opvolger @MarlenetenHam. Volop uitdagingen en kansen voor onze dynamische sector! https://t.co/IwRfNT31S9 #ecommerce #onlineshopping #onlineretail #thuiswinkel
h J R

- June 17, 2021

Proud to help leadership of e-commerce scale up Dwarfs to next steps in the exciting marketplace arena. Read the article here: https://t.co/mr8uSEPVyi #ecommerce #marketplaces #platforms #platformeconomy
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