Blogs & Media

Portugese Booklaunch – The End of Online Shopping

Portugese Booklaunch – The End of Online Shopping

With lots of excitement and joy, I can share that the Portugese edition of my book 'The End of Online Shopping' has officially been released during the Portugese Digital Week! I would like to give a huge thanks to Alexandre Nilo Fonseca of ACEPI and Ecommerce Europe....

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How to colour the last mile green

How to colour the last mile green

Over the next few years, we can expect logistics to become more sustainable. Apart from meeting customer demands for improved sustainability, it makes good business sense: being sustainable can cut costs. Cost reduction and protecting the environment, a win-win if...

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New ways to solve last-mile challenges

New ways to solve last-mile challenges

Retailers everywhere are racking their brains how to solve the challenges of the last mile: how to deliver all those parcels effectively, affordably and – preferably – as sustainably as possible? Consumers cannot help wondering if there is an easier way, not to...

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Are free deliveries ever really free?

Are free deliveries ever really free?

Not a moment too soon: improvements in Europe The Digital Single Market is focused on furthering the transparency of the European market as a whole, with particular emphasis on parcel deliveries. Time and again, retailers have struggled with the flimsy information...

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Delivery: how do retailers do it?

Delivery: how do retailers do it?

In the retail value chain, the retailers are the ones juggling their customers’ wishes, not to mention everything from order picking to packaging to transporting the goods that have been ordered. No mean feat. While many countries have lifted the constraints on the...

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Delivery: what do consumers want?

Delivery: what do consumers want?

How can retailers have all those billions of goods delivered the world over? To what lengths do they need to go in order to solve the so-called dilemma of the last mile, working together with all those mail and parcel delivery businesses, both new and familiar? The...

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The blockchain revolution

The blockchain revolution

Blockchain payment apps are heralding in yet another big change to retail. What happens in a blockchain is that it constructs, codifies and commits every action, payment or transaction into a ‘block’ of data. When these blocks are joined together, they form a...

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Identity: the new payment

Identity: the new payment

When you think about it, in-store card payments are de facto data payments already. A digital solution with personal data being used to complete the transaction. For retailers, the true value is in that very data. After all, the more you know about your customer, the...

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How to pay: the War of Wallets

How to pay: the War of Wallets

Onlife consumers are starting to grasp that transferring personal data is part of the payment process. In exchange for their openness, they expect swift and simple payment methods. Wallets and apps are digital payment services accessible from any device. The wallet is...

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Latest Tweets

- September 26, 2020

Met een stijging van 12% in Q2, bestaande uit +52% voor producten en -45% voor diensten, komen de online consumentenbestedingen in de eerste helft van 2020 uit op maar liefst 6,36 miljard. Door de jaren heen zien wij wel veel verschil per sector: https://t.co/xoRq9A4gOP
h J R

- September 25, 2020

Recordstijging van +52% in Q2 voor webwinkels die producten verkopen en 800.000 nieuwe online kopers! E-commerce speelt meer dan ooit een vitale rol in de Nederlandse economie. Grootste stijger: Doe-het-zelf en Tuin 121%. https://t.co/OvJeBhU1rq @NPORadio1.
h J R

- September 22, 2020

General Assembly & Board of Directors meeting of @Ecommerce_EU today. +25 national associations all over Europe joined to discuss the impact of #COVID19 on the industry and talk about a post-corona strategy. Look how enthusiastic our members are to help retailers in Europe! https://t.co/6L2QfKOYxi
h J R

- September 19, 2020

Dit jaar was de uitreiking van de Shopping Awards vanwege corona anders dan anders. Maar het gevoel eromheen was net zo feestelijk als anders. Mooie tradities zijn er om in ere te houden. Samen met @WilbertSchreurs blik ik terug naar de geboorte: https://t.co/FGwdUmjH6M
h J R

- September 13, 2020

Wat gaat er de komende decennia veranderen en waar liggen kansen? In het slothoofdstuk van "25 Jaar Online Winkelen in Nederland", waaraan ook meegewerkt is door @kittykoelemeije, gaan we uitgebreid in op vier megatrends. Lees mijn nieuwste boekblog nu: https://t.co/aynxf9HTlX
h J R

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