Blogs & Media

The buzz words in NYC: “Personalized commerce”

The buzz words in NYC: “Personalized commerce”

Actually, knowing your customer and approaching him in a personal way is nothing new. Since the beginning of retailing, you have to offer your customer excellent service. You have to be aware of the places where he is and approach him there. Personalization It is like...

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Where learning and working in onlife retail is going wrong

Where learning and working in onlife retail is going wrong

When you ask retailers about their greatest concerns for the future, chances are that “retail talent” will be in their top 3 of challenges. In the United States, it was even at the top of the list in a research by the National Retail Federation. With “retail talent”,...

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Retail 2017, a New York state of mind

Retail 2017, a New York state of mind

There is no better place to write a consideration of the world of retail in 2017 than in New York City, the city of Fifth Avenue, the Yankees and Billy Joel. Especially in the Big Apple, all changes in the worlds of politics and retail seem to come together in these...

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The Onlification of Society

The Onlification of Society

In The Onlife Manifesto (2015), Luciado Floridi stated that the distinction between online and life is fading, and in time will even disappear.[1] The digital, online world flows into the analogue, offline world, culminating in an ‘onlife’ experience. The start of...

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Europe’s Digital Single Market Strategy should go Global

Europe’s Digital Single Market Strategy should go Global

The EU currently  is all about the Digital Single Market Strategy (DSM). With this strategy the EU tries to “generate up to EUR 250 billion of additional growth in Europe over the course of this Commission’s mandate”. This huge amount of money is currently...

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Education should lead to the jobs of the future

Education should lead to the jobs of the future

Today, Thuiswinkel.org, the Dutch national association for online shops and member of Ecommerce Europe, will launch the e-Academy. This cross-sector initiative must ensure that both students and working professionals can innovate and grow through a lifelong learning...

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Killer app of this decade: WeChat in China

Killer app of this decade: WeChat in China

Sometimes you get this feeling. You just know something irreversible is about to happen. I remember the feeling from our first Shopping2020 trip to Silicon Valley in 2013. The dynamics, intensity and innovation power of the great American Tech-Titans (Apple, eBay,...

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European e-commerce grows in double digits

European e-commerce grows in double digits

The European B2C e-commerce sector had another successful year in 2014. Even though the growth rate of the e-commerce turnover decreased somewhat, it still achieved double digits. In total, European B2C e-commerce sales increased by more than 14%, reaching € 423.8bn....

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Norwegian e-commerce is unstoppable

Norwegian e-commerce is unstoppable

After being submerged in the world of Norwegian e-commerce for the last two days, I'm writing this post in a plane above beautiful Norway. Tuesday I was honored to present my keynote entitled "The End of Online Shopping?" at the first Norwegian e-commerce conference....

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Latest Tweets

- April 7, 2021

Te gast bij podcast aflevering 4 van @VoteCompany gehost door @marceldemper en @Wilfred_Romijn! Centraal in de podcast staan de @Shoppingaward! Luister de gehele podcast hier terug: https://t.co/zQgCx1gRiU #awards #shoppingawards #shoppingawards2021 https://t.co/biimRmeuGo
h J R

- April 2, 2021

We staan aan de vooravond van een grote technologische revolutie in de wereld van "voice"! We hebben nu nog de mogelijkheid om dit goed te reguleren, zodat de markt straks niet gedomineerd wordt door enkele partijen. #voice #voicecommerce #AI https://t.co/hjMVm0Kg4N https://t.co/cY0m127ZsB
h J R

- March 26, 2021

De @Shoppingaward 2021 zijn een groot succes geworden! Met 350 deelnemers aan vak- en publieksprijzen een nieuw record. Graag bedank ik iedereen die heeft geholpen en felicitaties aan de winnaar @fonq! Bekijk het event hier terug: https://t.co/aMKSDbnwUY #shoppingawards2021 https://t.co/WaOXeMq4rx
h J R

- February 9, 2021

Hoe blijf je als retailer zichtbaar in dit omni-channel speelveld en maak je verbinding met de klant door in te spelen op ‘transformatieve’ consumentenbehoeftes? Dit stond centraal tijdens de retailpodcast van @Focusplaza! Luister de podcast hier: https://t.co/ggd3qx7NCt
h J R

- February 4, 2021

@MarlenetenHam wordt de nieuwe directeur van @Thuiswinkelorg! Ik kijk er naar uit om met Marlene de komende maanden samen te werken aan een goede overdracht en haar met raad en daad bij te staan! Persbericht: https://t.co/1xdrKt9JQA https://t.co/9oRJAgZe6Y
h J R

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