Blogs & Media
Onlife consumers are everywhere
It is hard to overestimate the impact of the internet on retail. When being online was new, the retail business model did not have to adapt, not much. Buyers, retailers, consumers, same old story. In many ways, the webstore was simply a digital storefront, with a...
The merciless consumer – Opinion in De Telegraaf
Yet another retail chain has filed for bankruptcy. High street retailers seem to be toppling over by the dozens. Physical stores and familiar names being wiped out. The Netherlands has recently seen a wave of bankruptcies: onetime favourites going under, their success...
Online-Shops erfinden den stationären Handel neu – Kronen Zeitung
Online-Einzelhändler wie Amazon oder die chinesischen Mitbewerber Alibaba und JD setzen immer stärker auf physische Filialen. „Online-Händler erfinden den Handel neu“, sagte der Handelsberater Wijnand Jongen beim Handelskolloquium in Wien. Read the full article in...
Handelsverband-Chef glaubt an den Tod des Online-Shoppings – Article Leadersnet
Rainer Will präsentierte gemeinsam mit Co-Autor Wijnand Jongen neues Buch zur Zukunft des e-Commerce. Das Ende des Online-Shoppings ist der Beginn einer neuen Ära, einer neuen Wirtschaft des vernetzten Einkaufens. Voice Commerce und Chatbots sind auf dem Vormarsch,...
Online-Händler erfinden den stationären Handel neu – Austrian News Paper Article
Handelsberater Jongen: Um die Veränderungen im Einzelhandel zu sehen, muss man nach China blicken – Wyman-Berater: Amazon könnte nach Whole Foods auch weiteren großen Händler kaufen. Read the full article here: Experte: Online-Händler erfinden den stationären Handel...
How to colour the last mile green
Over the next few years, we can expect logistics to become more sustainable. Apart from meeting customer demands for improved sustainability, it makes good business sense: being sustainable can cut costs. Cost reduction and protecting the environment, a win-win if...
New ways to solve last-mile challenges
Retailers everywhere are racking their brains how to solve the challenges of the last mile: how to deliver all those parcels effectively, affordably and – preferably – as sustainably as possible? Consumers cannot help wondering if there is an easier way, not to...
Korean Book Launch interview in the ECONOMYChosun
Millennial generation is emerging as the main consumer of the future. How do Dutch and European nations look at the rise of this generation? All across Europe, the Netherlands included, there is a sense that millennials are shaping the future. Technology is here to...
Are free deliveries ever really free?
Not a moment too soon: improvements in Europe The Digital Single Market is focused on furthering the transparency of the European market as a whole, with particular emphasis on parcel deliveries. Time and again, retailers have struggled with the flimsy information...
Delivery: how do retailers do it?
In the retail value chain, the retailers are the ones juggling their customers’ wishes, not to mention everything from order picking to packaging to transporting the goods that have been ordered. No mean feat. While many countries have lifted the constraints on the...
Delivery: what do consumers want?
How can retailers have all those billions of goods delivered the world over? To what lengths do they need to go in order to solve the so-called dilemma of the last mile, working together with all those mail and parcel delivery businesses, both new and familiar? The...
The blockchain revolution
Blockchain payment apps are heralding in yet another big change to retail. What happens in a blockchain is that it constructs, codifies and commits every action, payment or transaction into a ‘block’ of data. When these blocks are joined together, they form a...
Identity: the new payment
When you think about it, in-store card payments are de facto data payments already. A digital solution with personal data being used to complete the transaction. For retailers, the true value is in that very data. After all, the more you know about your customer, the...
CLC-Connect Article – Le Futur du Commerce Dépendra du Client
Article in CLC-Connect with the title: "The Future of Commerce will Depend on the Customer". The CLC is an organization dedicated to private enterprise at the heart of the economy. It represents 59 federations and independent entrepreneurs established in Luxembourg,...
How to pay: the War of Wallets
Onlife consumers are starting to grasp that transferring personal data is part of the payment process. In exchange for their openness, they expect swift and simple payment methods. Wallets and apps are digital payment services accessible from any device. The wallet is...
Contact
wijnand@wijnandjongen.com
Latest Tweets
Newsletter
© 2020 Copyright Wijnand Jongen