Blogs & Media

Onlife consumers are everywhere

Onlife consumers are everywhere

It is hard to overestimate the impact of the internet on retail. When being online was new, the retail business model did not have to adapt, not much. Buyers, retailers, consumers, same old story. In many ways, the webstore was simply a digital storefront, with a...

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The merciless consumer – Opinion in De Telegraaf

The merciless consumer – Opinion in De Telegraaf

Yet another retail chain has filed for bankruptcy. High street retailers seem to be toppling over by the dozens. Physical stores and familiar names being wiped out. The Netherlands has recently seen a wave of bankruptcies: onetime favourites going under, their success...

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How to colour the last mile green

How to colour the last mile green

Over the next few years, we can expect logistics to become more sustainable. Apart from meeting customer demands for improved sustainability, it makes good business sense: being sustainable can cut costs. Cost reduction and protecting the environment, a win-win if...

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New ways to solve last-mile challenges

New ways to solve last-mile challenges

Retailers everywhere are racking their brains how to solve the challenges of the last mile: how to deliver all those parcels effectively, affordably and – preferably – as sustainably as possible? Consumers cannot help wondering if there is an easier way, not to...

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Are free deliveries ever really free?

Are free deliveries ever really free?

Not a moment too soon: improvements in Europe The Digital Single Market is focused on furthering the transparency of the European market as a whole, with particular emphasis on parcel deliveries. Time and again, retailers have struggled with the flimsy information...

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Delivery: how do retailers do it?

Delivery: how do retailers do it?

In the retail value chain, the retailers are the ones juggling their customers’ wishes, not to mention everything from order picking to packaging to transporting the goods that have been ordered. No mean feat. While many countries have lifted the constraints on the...

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Delivery: what do consumers want?

Delivery: what do consumers want?

How can retailers have all those billions of goods delivered the world over? To what lengths do they need to go in order to solve the so-called dilemma of the last mile, working together with all those mail and parcel delivery businesses, both new and familiar? The...

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The blockchain revolution

The blockchain revolution

Blockchain payment apps are heralding in yet another big change to retail. What happens in a blockchain is that it constructs, codifies and commits every action, payment or transaction into a ‘block’ of data. When these blocks are joined together, they form a...

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Identity: the new payment

Identity: the new payment

When you think about it, in-store card payments are de facto data payments already. A digital solution with personal data being used to complete the transaction. For retailers, the true value is in that very data. After all, the more you know about your customer, the...

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How to pay: the War of Wallets

How to pay: the War of Wallets

Onlife consumers are starting to grasp that transferring personal data is part of the payment process. In exchange for their openness, they expect swift and simple payment methods. Wallets and apps are digital payment services accessible from any device. The wallet is...

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Latest Tweets

- April 7, 2021

Te gast bij podcast aflevering 4 van @VoteCompany gehost door @marceldemper en @Wilfred_Romijn! Centraal in de podcast staan de @Shoppingaward! Luister de gehele podcast hier terug: https://t.co/zQgCx1gRiU #awards #shoppingawards #shoppingawards2021 https://t.co/biimRmeuGo
h J R

- April 2, 2021

We staan aan de vooravond van een grote technologische revolutie in de wereld van "voice"! We hebben nu nog de mogelijkheid om dit goed te reguleren, zodat de markt straks niet gedomineerd wordt door enkele partijen. #voice #voicecommerce #AI https://t.co/hjMVm0Kg4N https://t.co/cY0m127ZsB
h J R

- March 26, 2021

De @Shoppingaward 2021 zijn een groot succes geworden! Met 350 deelnemers aan vak- en publieksprijzen een nieuw record. Graag bedank ik iedereen die heeft geholpen en felicitaties aan de winnaar @fonq! Bekijk het event hier terug: https://t.co/aMKSDbnwUY #shoppingawards2021 https://t.co/WaOXeMq4rx
h J R

- February 9, 2021

Hoe blijf je als retailer zichtbaar in dit omni-channel speelveld en maak je verbinding met de klant door in te spelen op ‘transformatieve’ consumentenbehoeftes? Dit stond centraal tijdens de retailpodcast van @Focusplaza! Luister de podcast hier: https://t.co/ggd3qx7NCt
h J R

- February 4, 2021

@MarlenetenHam wordt de nieuwe directeur van @Thuiswinkelorg! Ik kijk er naar uit om met Marlene de komende maanden samen te werken aan een goede overdracht en haar met raad en daad bij te staan! Persbericht: https://t.co/1xdrKt9JQA https://t.co/9oRJAgZe6Y
h J R

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