How to colour the last mile green

How to colour the last mile green

Mar 1, 2019 | Blog, Book

Over the next few years, we can expect logistics to become more sustainable. Apart from meeting customer demands for improved sustainability, it makes good business sense: being sustainable can cut costs. Cost reduction and protecting the environment, a win-win if...
New ways to solve last-mile challenges

New ways to solve last-mile challenges

Feb 22, 2019 | Blog, Book

Retailers everywhere are racking their brains how to solve the challenges of the last mile: how to deliver all those parcels effectively, affordably and – preferably – as sustainably as possible? Consumers cannot help wondering if there is an easier way, not to...
Korean Book Launch interview in the ECONOMYChosun

Korean Book Launch interview in the ECONOMYChosun

Feb 21, 2019 | Book, Int. Appearances

Millennial generation is emerging as the main consumer of the future. How do Dutch and European nations look at the rise of this generation? All across Europe, the Netherlands included, there is a sense that millennials are shaping the future. Technology is here to...
Are free deliveries ever really free?

Are free deliveries ever really free?

Feb 15, 2019 | Blog, Book

Not a moment too soon: improvements in Europe The Digital Single Market is focused on furthering the transparency of the European market as a whole, with particular emphasis on parcel deliveries. Time and again, retailers have struggled with the flimsy information...
Delivery: how do retailers do it?

Delivery: how do retailers do it?

Feb 1, 2019 | Blog, Book

In the retail value chain, the retailers are the ones juggling their customers’ wishes, not to mention everything from order picking to packaging to transporting the goods that have been ordered. No mean feat. While many countries have lifted the constraints on the...
Delivery: what do consumers want?

Delivery: what do consumers want?

Jan 25, 2019 | Blog, Book

How can retailers have all those billions of goods delivered the world over? To what lengths do they need to go in order to solve the so-called dilemma of the last mile, working together with all those mail and parcel delivery businesses, both new and familiar? The...