Delivery: how do retailers do it?

Delivery: how do retailers do it?

Feb 1, 2019 | Blog, Book

In the retail value chain, the retailers are the ones juggling their customers’ wishes, not to mention everything from order picking to packaging to transporting the goods that have been ordered. No mean feat. While many countries have lifted the constraints on the...
Delivery: what do consumers want?

Delivery: what do consumers want?

Jan 25, 2019 | Blog, Book

How can retailers have all those billions of goods delivered the world over? To what lengths do they need to go in order to solve the so-called dilemma of the last mile, working together with all those mail and parcel delivery businesses, both new and familiar? The...
The blockchain revolution

The blockchain revolution

Jan 18, 2019 | Blog, Book

Blockchain payment apps are heralding in yet another big change to retail. What happens in a blockchain is that it constructs, codifies and commits every action, payment or transaction into a ‘block’ of data. When these blocks are joined together, they form a...
Identity: the new payment

Identity: the new payment

Jan 11, 2019 | Blog, Book

When you think about it, in-store card payments are de facto data payments already. A digital solution with personal data being used to complete the transaction. For retailers, the true value is in that very data. After all, the more you know about your customer, the...
How to pay: the War of Wallets

How to pay: the War of Wallets

Dec 14, 2018 | Blog, Book

Onlife consumers are starting to grasp that transferring personal data is part of the payment process. In exchange for their openness, they expect swift and simple payment methods. Wallets and apps are digital payment services accessible from any device. The wallet is...
How to pay: contactless payment

How to pay: contactless payment

Dec 8, 2018 | Blog, Book

Until recently, paying for and receiving your purchase happened at the same time. The risks for buyer and vendor were shared equally. In less than two decades’ time, technology has upended traditional payments completely. The Internet, has  shifted the risk  to either...