Are we ready for the end of online retail?

Are we ready for the end of online retail?

Change is coming to retail We can expect the next decade to be an important one for retail. Boundaries that have begun to blur will disappear altogether, offline and online will become one. With a term borrowed from philosopher Luciano Floridi, I call this onlife. The...
Singles Day: an introduction in the Netherlands

Singles Day: an introduction in the Netherlands

What will be the impact of the introduction of Singles Day in the Netherlands? Yesterday bol.com introduced Singles Day on November 11 as a new Dutch retail moment. Listen to my interview (in Dutch) on BNR Radio with Huub Vermeulen, CEO of Dutch online marketleader...
Amazon Alexa: the end of the online order and online checkout

Amazon Alexa: the end of the online order and online checkout

Smart home devices are slowly but surely entering households all over the Western world. They are part of an evolving smart economy which in itself is one of the drivers of the transformation of retail worldwide. Predictions are that smart home devices like Amazon...
Visual is the next big thing in retail

Visual is the next big thing in retail

Not too long ago I wrote a blog about how voice will change e-commerce big time. With facial  recognition on the new Apple X and social platforms becoming increasingly visual, it seems like visual is the next big thing in retail. What’s new in retail you might ask...
Online sales driver of Dutch retail growth

Online sales driver of Dutch retail growth

Things are looking up for Dutch retail! The figures for the first two quarters show a decided increase for the retail business: consumer sales are up by 3.3 % (source: CBS). More than before, I read and hear everywhere: ‘Things are looking up for the high street!...
Shoptalk Europe. Order your (free!) tickets now!

Shoptalk Europe. Order your (free!) tickets now!

In fewer than 60 days, from October 9 to October 11, Shoptalk will host its first European event in Copenhagen. With already over 1,500 attendees registered, the event is on track to attract much more than 2,000 attendees, including 250+ CEO’s, from 1,000 companies,...