Big data is making everything smart

Big data is making everything smart

Smart technology is making city life better than ever: healthier, cleaner and safer. Gartner estimates that the number of connected devices in smart cities will increase from 2.7 billion in 2017 to an immense 9.7 billion by 2020. In the cities of the future, everyone...
It’s the smart economy, you know

It’s the smart economy, you know

New technology has always been the catalyst of social and economic transitions. New energy sources, technologies and means of communication brought true revolution to society, the economy and individuals, during the first two industrial revolutions. The present day is...
Retail roleplay, changes in the value chain

Retail roleplay, changes in the value chain

We can do it all, say retailers Amazon, Alibaba and their peers have assumed all sorts of roles within the value chain, by offering fulfilment services, including storage, order picking and packaging goods – even for other retailers. In the process, they provide...
Consumers and businesses are not so different after all

Consumers and businesses are not so different after all

Everyone is selling to everyone else Retailers have shifted their focus from ‘just the consumer’, to include selling to businesses. Similarly, businesses that for the longest time were happy in the B2B zone, have begun to dabble in consumer markets, too. Large brands...
Diversity and mixed channels bring life to retailers

Diversity and mixed channels bring life to retailers

Catch businesses off guard Diversification is sometimes called ‘Aldification’, after the German budget grocer Aldi. Supermarkets sell non-food items, such as clothes and sports equipment. Or they might offer consumers access to online music services, or start their...
Should online retailers open their own physical stores?

Should online retailers open their own physical stores?

Experiment and experience For onlife consumers, experience is the key word in shopping. Retailers should take note of this, when they want to experiment with new retail concepts. Some fashionable online brands have made successful transitions into physical stores....