At last! ‘One voice’ for ecommerce in Brussels!

At last! ‘One voice’ for ecommerce in Brussels!

This week Ecommerce Europe and EMOTA have announced their merger. For a long time, these two European webstore interest groups coexisted. Now it is time to come together as one – as the online market becomes more mature and digital Europe is desperate for a level...
Where does the consumer start shopping?

Where does the consumer start shopping?

The onlife consumer has high hopes for the retailers they purchase from. Retailers need to step up their game, if they are to meet the expectations of their customers. They can no longer get away with the website being a digital store window, they need to tap into all...
A huge village, a small world

A huge village, a small world

There are four new economic paradigms: the smart economy, the sharing economy, the circular economy and the platform economy. I want to focus on the “glocal” platform economy, where the pendulum swings back and forth between global – the world at large – and local –...
Onlife consumers are everywhere

Onlife consumers are everywhere

It is hard to overestimate the impact of the internet on retail. When being online was new, the retail business model did not have to adapt, not much. Buyers, retailers, consumers, same old story. In many ways, the webstore was simply a digital storefront, with a...
The merciless consumer – Opinion in De Telegraaf

The merciless consumer – Opinion in De Telegraaf

Yet another retail chain has filed for bankruptcy. High street retailers seem to be toppling over by the dozens. Physical stores and familiar names being wiped out. The Netherlands has recently seen a wave of bankruptcies: onetime favourites going under, their success...
How to colour the last mile green

How to colour the last mile green

Over the next few years, we can expect logistics to become more sustainable. Apart from meeting customer demands for improved sustainability, it makes good business sense: being sustainable can cut costs. Cost reduction and protecting the environment, a win-win if...